Surging demand for e-commerce deliveries pushed UPS and FedEx to invest billions into upgrading their networks. A big part of that upgrade is overcoming the challenges of last-mile delivery. Last month UPS announced an...
UPS quarterly results are in and Wall Street is happy with this earnings surprise. “We're pleased to announce another quarter of improved profitability and strong cash generation. This quarter, earnings per share...
It’s been good business for online retailers and e-commerce brands to offer free shipping because it reduces cart abandonment at checkout while engendering customer loyalty and increased satisfaction. In turn,...
Space or weight—pick your poison. That’s the lesson many parcel shippers have learned when trying to reduce their shipping costs to manageable levels and/or provide competitive shipping rates to their consumers. Many...
Take a deep breath and treat yourself, you persisted through another peak season! Now that the busiest part of the shipping season for most parcel shippers is over, it's time to set those 2018 resolutions. It's...
Update: On Aug. 3, FedEx announced its response to UPS’ Peak Surcharges by saying it won’t add surcharges to most residential packages between Nov. 20 and Dec. 24. Still, FedEx will add an extra $3 per package to its...
UPS may charge retailers who fail to meet peak volume commitments in 2017 for their shortfalls. How can you prevent this? Parcel shippers, be accurate with your forecasts because you're going to be paying for that...
Feeling the pressure of the holidays this year? Don’t worry—you’re not the only one. It’s not just shippers who struggle this time of year to meet customer demand, but their carriers as well as they rush to meet...
