Topics: Carrier Negotiations
How does a package with a sticker prices of $15 end up costing you $37? It’s the same way my “$49 per month” phone plan becomes $72 per month. And the same way a $99 airline ticket ends up costing $127. Or the way a concert ticket cost 14% more on the invoice than it did on the website used to buy it. It’s the hidden fees!
For any process or cost improvement project, benchmarking is a core component. You analyze your company’s internal key performance indicators and compare the data vs. competitors and best-in-class companies with which you want to benchmark.