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Coronavirus (COVID-19) Resources for Shippers

During the COVID-19 crisis, VeriShip is compiling up-to-date shipping news and advice to best serve our customers.

Industry News

Truckers warn supply chain in jeopardy if they don’t get better COVID-19 protection Truckers fear for their safety without protective equipment More

Amazon Prime customers turn to traditional retailers for fast shipping Amazon delays continue as the company prioritizes the shipment of medical supplies More

FedEx 8-k filing shows financial concerns How the carrier is responding to coronavirus-related business challenges More

Supply-chain recovery in coronavirus times—plan for now and the future Workers go to work for fear of losing their jobs More

Instacart workers are planning to strike until the company gives them hazard pay and safety gear Potential strike comes just as service’s use heats up More

How Can’t-Close Retailers Are Keeping Workers Safe Six lessons from grocery stores and other essential businesses More

Driverless Delivery Van Startup Sees Demand Surge Amid Outbreak Autonomous transport is getting an unexpected boost More

“Terrified” Package Delivery Employees Are Going to Work Sick How supply-chain leaders should act in the short- and long-term More

Carrier Service Alerts

COVID-19 FedEx Shipping News - FedEx planes at airport

FedEx™ Shipping News

Current as of April 7, 2020

FedEx update on safety

FedEx implements temporary surcharge on all FedEx Express and TNT international parcel and freight shipments effective April 6. More

FedEx suspends money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services worldwide effective immediately until further notice. More

COVID-19 UPS Shipping News - UPS plane unloading parcels

UPS™ Shipping News

Current as of April 7, 2020

UPS update on its COVID-19 practices

UPS surveys SMBs about the effects of COVID-19 More

UPS Podcast: Healthcare logistics in the age of coronavirus

A temporary peak surcharge will be implemented on certain shipments originating from China Mainland and Hong Kong SAR to the Europe, U.S. and America regions starting from April 5, 2020 until further notice. More

COVID-19 USPS Shipping News - screenshot of USPS mobile app

USPS Shipping News

Current as of April 7, 2020

USPS Statement on COVID-19

Postal unions are backing USPS coronavirus stimulus funding to maintain ‘essential service’More

USPS may only have 3 months left to operate because of coronavirus, according to lawmakersMore

COVID-19 Amazon shipping news - parcels at Amazon warehouse

Amazon Shipping News

Current as of April 7, 2020

Amazon suspends delivery service that was to compete with UPS and FedEx More

Amazon closes Kentucky warehouse after state order More

Guidance for Amazon vendors to avoid disruption More

COVID-19 News from the VeriShip Blog

FedEx Introduces New Surcharges and Amazon to Supply Workers with More Safety Gear

FedEx to Implement New Surcharges in Reaction to Global Supply Chain Disruption  Starting April 6, FedEx will be implementing a temporary surcharge on all FedEx Express and TNT international shipments. The rate change will be anywhere from 10 to 45 cents per pound, depending on…

Balancing Customer Expectations and Shipping Costs During COVID-19

“Business as usual” is out the window, so shippers must quickly adjust to this new normal. Adapting starts with close, careful communication with your customers.

Making Sense of Your Shipping and COVID-19

Forecasting and budgeting might be difficult practices for the foreseeable future, but shippers still need to forge ahead in our new reality. Here’s how you can attack it without panicking.

Shipping & COVID-19 Best Practices


If you don’t already know, find out who your carrier rep is and their direct contact information.


Talk to your carrier about freezing your earned discount tier. More


Ask your carrier rep about the best way to get the fastest service updates.


Communicate possible delays to your customers frequently until delivery.


Frequently Asked Questions (FAQs)

The WHO has stated that the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low.

Shippers who sell household goods and medical supplies that can be used to support health and safety during the COVID-19 outbreak may need to suddenly implement new practices with their carrier. Contact your carrier rep to manage your shipping volume changes. Make sure they are prepared to handle those changes and offer you competitive pricing.

With the rapidly changing situation at hand, contact your carrier rep as soon as possible to discuss locking your discount tier or arranging new pickup methods and frequencies.

If you can save money, do it. However, your customer base, product offering and service agreement might require some extra considerations. More

Latest COVID-19 Updates

Coronavirus Freight Market Update 3.19.20 Risk, rest stops, and layoffs

March 19, 2020
On today’s update, our market experts guide you through the coronavirus impact on trucking, demand, consumer spending, and more. In addition, we’ll catch you up on today’s top stories.

Joining us will be FeightWaves CEO & Founder Craig Fuller, K-Ratio’s Kyle Lintner, Diesel Laptops Tyler Robertson, plus market experts Kevin Hill and Anthony Smith

Contact VeriShip

Need additional guidance or wondering how VeriShip can help?